Common Questions

Where is my order?

  • When your order has shipped you will be sent a tracking number.  These orders numbers can then be tracked with Australia Post.  All our orders ship with tracking.

Can I self collect?

  •  Yes!  Please place an order first and then choose 'local pickup'.

Where is your store?

  •  We are at Unit 13, 8 Leighton Place, Hornsby 2077
  • If you head down Leighton place there is a bend in the road - you will find big gates for No. 8.  Drive in and head to the back of the units. There is a big number 13.  Press the Bird Head doorbell.

Are you open on the weekend?

  • No.  We are open Mon-Fri  9am till 5pm. If you are coming for a pick-up and look to be running late, please give us a call so someone can wait for you.
  • Please note: the outer gates to the complex close at  6pm and on the weekends.

I have a technical question can you help me?

  • Yes!  We have a community forum which you can post you questions on. 
  • You can also email us on:  team at littlebird.com.au. 
  • Please note we generally cannot do technical support on the phone. 

Do your prices include GST? 

  • Yes.  All prices quoted are in Australian Dollars (AUD) and are inclusive of GST.

What payment methods do you accept?

  • Little Bird Electronics accepts Credit Card, PayPal, Purchase Orders (from approved customers) and Direct Deposit as methods of payment.
Direct Deposit Account Details
Account Name: Little Bird Electronics
Bank: ANZ
BSB: 012306
Account: 316319624
When making a direct deposit please ensure you enter your Invoice Number so that payment can be matched to your order!

 

Can I place a Purchase Order?